Organizational Consulting

Organization-Wide Crucial Conversations® Implementations

Richard J. Lee Consulting has facilitated large-scale implementations of Crucial Conversations in multiple organizations. These efforts have been designed to cascade from the top-down, through intact teams. Organizations include Genentech, Intuit, BMC Software, Veritas/Symantec.

"Crucial Conversations is an essential behavioral tool for all our Product Management because we're in the middle of almost every major decision and conflict related to product strategy. My staff uses the skills learned in class daily in both team and 1:1 situations. Virtually all of class attendees rank this one of the best training courses they've taken." Robin Purohit, VP of Product Management, Symantec

• Contact us for details about a Crucial Conversations implementation in your organization.

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Crucial Conversations®, Crucial Confrontations™, & VitalSmarts™ are registered trademarks of VitalSmarts, L.C.
Crucial Conversations: Tools for Talking When Stakes are High &
Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations and Bad Behavior
are the intellectual property of Kerry Patterson, Joseph Grenny,
Ron McMillan and Al Switzler. Content used by permission.